Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only.
Refunds and returns are accepted for 14 days from the package’s arrival, minus the shipping costs. For refunds you need to send the item to us with a tracking number. Once we have received the item and checked its condition, we will refund you the cost without shipping. Feel free to contact our customer support with any questions.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
- Sarel Jewelry
- Attn: Returns
- Simha Holzberg 224
- Jerusalem District 9757428
- Israel
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: